Introduction
Auto Track Japan ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information we collect
Personal information
- Name and contact details (email, phone number, address)
- Financial information for finance applications (subject to separate consent)
- Driving licence details when required
- Vehicle preferences and enquiry details
Automatically collected information
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device information
How we use your information
We use your information to:
- Respond to enquiries and provide customer service
- Process vehicle purchases and finance applications
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Legal basis for processing
We process your personal data on the following legal bases:
- Contract: To perform our contract with you
- Consent: Where you have given consent (e.g., marketing)
- Legitimate interests: To improve our services and prevent fraud
- Legal obligation: To comply with the law
Data sharing
We may share your information with:
- Finance providers (for finance applications)
- Vehicle history check providers
- Service providers who assist our business operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically, customer records are kept for 7 years after the last transaction.
Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Cookies
We use cookies and similar technologies to enhance your experience on our website. For more information, see our Cookie Policy.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: 07793 000127
- Address: 123 Main Street, Croydon, AB1 2CD
Complaints
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
