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Legal · Last updated Jan 2024

Privacy
Policy.

How we collect, use, and protect your personal information.

01

Introduction

Auto Track Japan ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

02

Information we collect

Personal information

  • Name and contact details (email, phone number, address)
  • Financial information for finance applications (subject to separate consent)
  • Driving licence details when required
  • Vehicle preferences and enquiry details

Automatically collected information

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website
  • Device information
03

How we use your information

We use your information to:

  • Respond to enquiries and provide customer service
  • Process vehicle purchases and finance applications
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations
04

Legal basis for processing

We process your personal data on the following legal bases:

  • Contract: To perform our contract with you
  • Consent: Where you have given consent (e.g., marketing)
  • Legitimate interests: To improve our services and prevent fraud
  • Legal obligation: To comply with the law
05

Data sharing

We may share your information with:

  • Finance providers (for finance applications)
  • Vehicle history check providers
  • Service providers who assist our business operations
  • Legal authorities when required by law

We do not sell your personal information to third parties.

06

Data retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically, customer records are kept for 7 years after the last transaction.

07

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

08

Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

09

Cookies

We use cookies and similar technologies to enhance your experience on our website. For more information, see our Cookie Policy.

10

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11

Contact us

If you have any questions about this Privacy Policy, please contact us:

12

Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

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